Terms & Conditions
Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
To contract with SKYLINE GROWER, you must be over 16 years of age and possess a valid credit or debit card issued by a bank acceptable to us. SKYLINE GROWER retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with; this will usually be SKYLINE GROWER. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate, and all prices advertised are subject to changes. Please be aware that some of the goods sold through our Website may not be suitable for children under 18 years of age, so please take extra care when purchasing goods as gifts, for under 18’s.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card.
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT, except for our seeds which are VAT exempt (commodity codes; Cherry Tomato 0702000007, Chilli 0709609920, Basil 1211908620 and Coriander 0709999072). Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the ‘Total Cost’.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
There are three ways of receiving a promo code:
- We may send one to you via email
- From time to time, we may offer promo codes on the SKYLINE GROWER Website that you can apply at checkout to receive a specific discount from us
- Via our SKYLINE GROWER social media pages; Facebook or Instagram
A promo code can’t be applied to an order after that order has been placed. A maximum spend limit of £500 pre-discount applies per order. We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled. If a promo code is offered on the SKYLINE GROWER Website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code.
Promo codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on SKYLINE GROWER. Don’t pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum).
We reserve the right to amend these terms and conditions at any time.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law SKYLINE GROWER and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect SKYLINE GROWER’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.